Worry-Free Purchase
Kent & Hudson sells pre-owned, authenticated, secondhand merchandise and is not directly affiliated with any of the brands we sell online.
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
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Condition Descriptions
Like New Condition means a bag is new or unused.
Excellent Condition typically means a bag has been lightly used and remains in
fantastic condition, with no visual signs of wear and tear. The bag may show
signs of gentle use but should not have any significant flaws, stains, or damages.
The metal parts like zippers, clasps, and chains should function properly and
have minimal scratches. The lining should be clean with no major marks or
stains. The canvas, leather, or other materials should maintain their shape and
color without fading or discoloration. The bag should retain its original
structure and design elements, looking as close to new as possible.
“Very Good Condition” typically means that a bag has been used with care and shows only minor signs of wear. It retains its shape and has no significant flaws, stains, or damages. The hardware such as zippers and closings should function properly and have minimal scratches. The interior should be clean with no major marks or stains, and the exterior should maintain its
original color without fading or discoloration. The shape of the bag retains its original silhouette without any deformities.
Good Condition pre-owned bag shows signs of regular use with some noticeable imperfections. There is visible wear such as light scratches, minor stains, or slight fading. The interior may have some marks, spots, or signs of use. Hardware has noticeable scratches or tarnishing but is still functional. The bag may not hold its original shape perfectly but does not have significant deformities. The leather could have softened, developed a patina, or had minor scuffs.
Fair Condition typically means that a bag has moderate to significant signs of wear and use. Exterior has Noticeable wear such as deeper scratches, visible stains, or color fading. There are possible marks, spots, or signs of significant use on the interior. Hardware may have functional issues or noticeable tarnishing. The bag may have lost some of its original structure or shape. The leather could show signs of heavy use, such as deep patina, scuffs, or even small tears.
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Frequently Asked Questions
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Standard US domestic shipping is FREE. Express & International shipping prices are determined by item size & destination so please add this to your cart and refer to our shipping page for a specific price quote.
Shipping includes: Insurance, signature confirmation, and top quality packaging. All items will be shipped generally within 3-5 business days from the receipt of payment. Delivery times are based on business days (Mon-Fri except Holidays).
Taxes: Sales tax will be charged on all items shipped to AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, NE, ND, NJ, NM, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, WA, WI and WV.
RETURNS: Yes! We want you to be happy with your purchase. All item(s) must be returned to Kent & Hudson within fifteen (15) days of the shipped date with tags attached and in the original condition in order to receive a full refund. Item(s) must be postmarked within fifteen (15) days of the shipped date.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.