Authenticity
At Kent & Hudson, our core values revolve around authenticity, exceptional quality, and complete customer satisfaction. Every item we sell goes through a rigorous multi-point authentication process before being listed, ensuring that you receive only genuine, high-quality craftsmanship.
How We Source Our Items
Kent & Hudson, LLC only lists genuine, authentic items acquired through lawful purchase or trade, and does not knowingly offer counterfeit goods.
Step 1 - In-House Inspection
Our team inspects each piece by hand before it is listed, reviewing materials, stitching, hardware, date codes, and overall condition.
Step 2 - Entrupy AI Authentication
We utilize Entrupy, an advanced AI-powered technology, to analyze materials, stitching, and hardware, generating a unique digital fingerprint for each handbag and accessory.
Step 3 - Certificate of Authenticity
Each item comes with an official Certificate of Authenticity confirming the result of this process. The Certificate of Authenticity tag must remain attached for any return.
Digital Fingerprint and Returns
The digital fingerprint is compared when a returned item is received. The digital fingerprint must match to complete your refund. See our Return and Refund Policy for full details.
Full Authentication Manual
Our complete authentication protocol, including the detailed inspection points for each step, is available as a PDF: Download the Kent & Hudson Authentication Manual & Protocol (PDF).
Condition of Pre-Owned Items
Items may show normal signs of prior use, including but not limited to minor scuffs, patina, fading, odor, or wear consistent with age and use. Each listing describes the condition of the item.
No Brand Affiliation
Kent & Hudson, LLC is an independent secondhand and consignment retailer and is not affiliated with, endorsed by, or an authorized dealer for any brand named on this website. Items are not covered by brand warranties.
Questions About Authenticity
If you have a question or concern about the authenticity of an item, please contact us at info@kentandhudson.com or +1 727-426-7522 within thirty (30) days of the date received. Please include your order number, photos of the item, and the reason for your concern. We will review your request and respond within 24 hours.
Contact Us
Business Name: Kent & Hudson, LLC
Phone: +1 727-426-7522
Support Email: info@kentandhudson.com
Address: 100 Main Street STE 106, Safety Harbor, Florida 34695, United States