Track Your Order

Every order we ship includes tracking. Here is how to follow your package.

1. Check your shipping confirmation email

Once your order ships, we send an email with your tracking number and a link to the carrier's tracking page. Orders are typically processed within 1 to 2 business days, so your tracking email usually arrives within that window. Please check your spam or promotions folder if you don't see it.

2. Use your order status page

Your order confirmation email includes a "View your order" link. That page shows the current status of your order and your tracking number once it ships. If you have an account with us, you can also see your orders by signing in.

3. Track directly with the carrier

We ship with USPS, UPS and FedEx, depending on your destination. Enter your tracking number on the carrier's website:

• USPS Tracking
• UPS Tracking
• FedEx Tracking

Transit time is typically 3 to 5 business days after your order ships. Tracking can take up to 24 hours to update after the label is created.

Didn't receive a tracking email?

If it has been more than 2 business days since you placed your order and you have not received tracking information, or your tracking has not updated in several days, contact us with your order number and we will look into it:

• Email: info@kentandhudson.com
• Phone: +1 727-426-7522

For delivery timeframes and other details, see our Shipping Policy.